The University of Nebraska Medical Center Specialty Care Clinic (SCC) provides comprehensive care of persons living with HIV, at all stages of the disease, as well as specialty Transgender clinics. The team is composed of Physicians, Pharmacists & Pharmacy Assistants, Nurse Practitioners, Registered Nurses, Social Workers & Case Managers, Medical Assistants, Front Desk Assistants, Patient Resource Specialists, Administrative Staff, and an in-house Laboratory technician. We are located at 804 S 52nd Street, Omaha, NE 68016.
When you enter, you will be greeted by the Front Desk Staff at the Specialty Care Center. The Front Desk is staffed by Rachelle Carr, MA – Operational Lead, Adele Haas, MA and Genie Shumaker, Medical Receptionist. Rachelle and Adele are the ‘spokes in the wheel’ of this busy front desk. We deliver outstanding patient care to the patients and cover a wide variety of duties. In our years of service at the SCC, we have established relationships with the patients, which puts the patients at ease during their appointment. Rachelle and Adele keep busy rooming patients, answering phones, managing the provider schedules, treating Sexually Transmitted Infections. They also order supplies, administer vaccines, draw labs, make follow up appointments and monitor patient flow through the clinic. Genie primarily checks in patients, answers phones, registers and schedules patients. We all enjoy establishing relationships with the patients. Each of us has the opportunity to set the tone for the patients’ visits. We are frequently the first face in their patient experience to Nebraska Medicine. Our commitment is to deliver Patient First Care to each patient we serve. We strive to make it a positive visit where they are assured they are getting the best care with Nebraska Medicine.
For more information about the SCC, please call (402) 559-2666 or (866) 632-2437; or visit our website online.