Location of position: Lincoln
Work schedule: 8 – 5 pm M-F with some evening and weekends
Examples of Work
- Follow the set protocol for contacting assigned newly diagnosed COVID-19 case patients and document all contact attempts and timeframes in a timely manner. Make sure all case patients are given the contact information for their local health department and the Care Resource Coordinator covering their jurisdiction in case social needs arise during the isolation period. Maintain daily contact with supervisor and assigned local health department to receive assignments and make sure the needs of the local health departments are being met.
- Use a scripted template to guide the interview process and assure all required questions are asked, education given, and interaction is conducted with professionalism and empathy to encourage forthrightness.
- Explain the importance of adherence to control measures and the need for contact tracing to prevent disease transmission, keep communities healthy, and ensure all follow up questions are answered.
- Complete data entry for case interview and elicited close contacts into the designated system immediately after obtaining. This will ensure the contact tracers can initiate the notification process of all close contacts as soon as possible. The job environment can be partially home based.
- Some travel though the region and Nebraska may be required
- Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time and repetitive wrist motion
- The job environment can be intense as high volume, repetitive work is an expectation.
Qualifications / Requirements
- Post high school coursework/training in community health education, biological science, adult/continuing education or related field AND experience in public/community health education activities with responsibility for: developing and evaluating health education programs; determining health needs; preparing educational and informational materials, training aids, and presentations; or conferring with individuals and groups to exchange information pertinent to community health education programs.
- High school diploma, or equivalent required
- Previous experience in nursing or other medical background is preferred
- Ability to speak, read, and write English
- Ability to handle confidential information with discretion and professionalism
- Nebraska resident for greater than one year, with familiarity with counties/cites/communities
- Internet connection with minimum of 10-15 Megabits per second upload and download speed• The ability to make calls from your computer.
Knowledge, Skills and Abilities
- Ability to exhibit a professional and positive attitude and a good work ethic
- Ability to prioritize workload, set and meet deadlines
- Ability to follow directions given by assigned local health department and supervisor to ensure the needs of the program are being met.
- Exhibit excellent interpersonal skills required and ability to interact professionally with culturally diverse populations
- Ability to think critically and use good judgement in all decision making
- Fluency in languages other than English is a PLUS
- Ability to show empathy to distressed individuals
- Proficiency with computers
View the job description and apply online here.