The Care and Wellness Program Manager is responsible for establishing quality health services at ISC to successfully promote participants’ wellness. ISC offers a variety health-related services and the Care and Wellness Program Manager’s role is to create a comprehensive program to address clients’ mental and physical health needs. This role requires both hands-on client interactions and program development. The Care and Wellness Program Manager will maintain relationships with other agencies and providers to bring vital health services and education into ISC. With a team of ISC staff, this person will help identify client needs, develop programs and services to meet those needs, and evaluate the results. This role involves representing ISC in public and giving presentations to community groups to build connections to prospective volunteers, clients, and partners. This person will also collaborate closely with team members to ensure programs stay on schedule and aligned with organizational goals.
Candidates must enjoy working in fast-paced, intercultural environments that require multitasking and teamwork. This is a hands-on role that requires compassion and patience with older adults. Candidates must also demonstrate initiative, creativity, and a high level of organization. ISC values the dignity of our diverse participants and staff, and candidates must share this value and have a strong commitment to internal and external customer service.
Responsibilities
- Expand health and wellness services to meet client needs with established standards, ongoing evaluations, best practices, and high quality
- Demonstrate leadership among others in the community who provide services for the aging population
- Ensure that all projects are delivered on time and that they meet organizational goals and participants’ service expectations
- Communicate clearly with the ISC team and external partners
- Prepare monthly reports of individual data and summary information to demonstrate outcomes of the different services
- Perform other related duties as assigned
Qualifications and Experience
- Proven ability to organize and lead projects as needed by the organization
- Three to four years of experience in Public Health, gerontology or another related field
- Proven ability to work independently as well as ability to effectively work in a team environment and maintain strong working relationships
- Excellent written and verbal skills
- Ability to define, plan, organize, and manage multiple complex projects efficiently and effectively
- Ability to prioritize and manage multiple tasks and allocate assigned resources to ensure projects are efficiently and effectively completed
- Ability to work in a fast-paced environment and consistently meet strict deadlines
- Detail oriented, especially as it relates to time management and project management Advanced knowledge of Microsoft office toolset (Word, Project, Excel, and PowerPoint required)
- Knowledge of data collection software preferred
- Ability to embrace changes and adjust quickly to work demands and shifting priorities
View the job description online here.