PROGRAM CONTINUOUS QUALITY IMPROVEMENT (CQI) SPECIALIST

Nebraska Children’s Home Society is seeking a CQI Specialist.

Job Summary:

Responsible for monitoring the home visitation program to fidelity, assisting in program evaluation and providing continuous quality improvement services to support successful outcomes for children & families.

Essential Duties and Responsibilities:

1. Ensure systems are in place for data collection and data management for the home visitation program.
2. Oversee data collection and management for the purpose of program evaluation, reporting outcomes, and maintaining accreditation.
3. Conduct quarterly file reviews.
4. Conduct observations of fidelity components to ensure compliance with evidence-based model.
5. Create monthly and quarterly reports and assist in the analysis of program evaluation and identifying quality improvement areas.
6. Lead and manage the CQI Home Visitation Team using Deming’s PDCA model and represent the program on NCHS Quality Council.
7. Provide support and assistance in leading an advisory group to look at quality improvement for the program.
8. Manage the accreditation activities for the home visitation program.
9. Provide reports monthly and maintains open communication with supervisor and funder, participates in meetings and calls requested by supervisor and funder.
10. Assist in providing training.  

Supplemental Duties and Responsibilities:

1. Participation in management activities as required
2. Commitment to NCHS mission and strategic goals;
3. Commitment to NCHS CQI initiatives;
4. Maintain a positive and cooperative relationship with all internal and external professionals;
5. Participation in agency committees as assigned;
6. Complete required training for fidelity monitoring and maintain any credentials required.
7. As required for fidelity monitoring, completion of ongoing education each year specifically related to the position;
8. Ongoing compliance with all contract and grant position requirements;
9. Positive representation of NCHS in all community settings;
10. Adherence to confidentiality policies;
11. Demonstration of respect, appreciation, and sensitivity for diversity;
12. Other duties as assigned by the CQI, Compliance & Grants Director.

Qualifications and Requirements:

1. Minimum education and experience:
   1. Bachelor’s degree in Social Work, Public Administration or related field, Master’s degree preferred.
   2. Must have at least three (3) years of relevant experience, working in child welfare or prevention or intervention programming for children & families.
   3. Experience in program evaluation and quality improvement required
   4. Experience in Healthy Families America®, other home visitation programs, or other evidence-based programming for children and families preferred.
   5. Experience in managing grants or contracts preferred.
2. Knowledge, skills, and abilities:
   1. Strong passion to serve children and families and make a positive impact in their lives by supporting program staff;
   2. A solid understanding and experience in quality assurance/continuous quality improvement programming;
   3. Knowledge of family functioning and infant-child development, parent-child attachment family functioning, community resources, prevention strategies, and advocacy.
   4. Ability to synthesize various requirements, fidelity components, best practices and technical instruction and communicate with others for successful program implementation;
   5. Ability to write clearly, concisely, and to communicate effectively both orally and in writing.
   6. Proficiency in Word, Excel, Power Point and calendaring software and willingness to learn and utilize NCHS software and hardware systems;
   7. Excellent attention to detail and ability to proofread;
   8. Ability to communicate effectively and professionally;
   9. Ability to organize, problem-solve, and work as a part of a team, as well as independently;
   10. Excellent time management skills and ability to meet deadlines;
   11. Skill and ability to develop logical and innovative solutions; and
   12. Possess driver’s license and personal vehicle insurance
3. Physical demands: While performing job duties, the employee is regularly required to walk, drive, sit, use hands and fingers to operate, handle or feel objects and equipment, talk and hear. The employee must occasionally lift and/or move up to 35 pounds.
4. Schedule demands (travel, adjustments to accommodate meeting schedules, weekends/evenings, etc.):  Most work will be during normal working hours, but flexibility of schedule will be required to accommodate evening and weekend meetings as necessary. Possible travel for training in evidence-based model.
5. Site factors (work location, environment, travel, etc.): Most of the work will be in an office environment, but travel for meetings and presentations will be required.

View the job description and apply online here.