Tag: technical issues
Helix Catalog downtime on Monday August 9
The Helix Library Catalog will be unavailable on Monday August 9 from 8:45am until approximately 12pm for a software upgrade. During this time, the library’s print collection cannot be searched. Online journals can still be accessed via the Online Journal Finder. Please contact the library at askus@unmc.edu or 559-6221 for assistance. We apologize for any […]
Aug 6, 2010
Wiley journal interface to change, downtime scheduled
The look and feel for Wiley InterScience journals will be changed over the weekend of August 7 and 8. As the titles are migrated to the new Wiley Online Library platform, the library’s subscribed journals will be unavailable from 3 a.m. on Saturday, August 7 until approximately 11 a.m. on Sunday, August 8. Once the […]
Aug 4, 2010
RefWorks PubMed import problem reported
When importing records from PubMed, it may appear that not all records have been imported. In fact, the missing records are usually found merged together in one of the records that has been imported. The problem has been reported to RefWorks and quick action was requested. If you need assistance, please contact Cindy Schmidt at 559-7077 or […]
Jul 12, 2010
Off-campus access issues and fix
Are you being told that you have entered your username and password incorrectly? If you follow the instructions below, you should be able to gain access again. If you have recently changed your password and you can no longer access Library materials from home (off-campus), you will need to sync your new password with the […]
May 19, 2010
Off-campus access down for SciFinder/Structure Editor
The SciFinder/Structure Editor is currently inaccessible off-campus, though it still can be accessed off-campus via VPN and general searching in SciFinder Scholar is still operable. On-campus access to the Structure Editor is still available. Off-campus access to the Structure Editor will be restored on April 25. Apologies for this inconvenience.
Apr 16, 2010
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