Logging in to the interlibrary loan interface to make article/book requests and retrieve PDFs may be affected by an issue reported by IT. At this time, logins may be spotty. For assistance in retrieving a PDF, please contact the Interlibrary Loan department at email@example.com or 402-559-7085. We apologize for this interruption in service.
Tag: technical issues
Due to a change in IT’s authentication, we discovered access to some electronic resources, ILL, and Digital Commons are affected. A key resource affected by this change is UpToDate. At this point, we don’t know when seamless access will successfully be moved to another system.
UpToDate should work while on campus. Users are encouraged to create a personal UpToDate account while on campus or through Global Protect on , UNMC devices, to access the resource directly through https://www.uptodate.com/contents/search. If users currently have an active, personal UptoDate account, they should be able to access the resources from this link without interruption. For users who cannot access Global Protect or are not on-campus, please contact our eresource troubleshooting for assistance in creating an account. At this time, Nebraska Medicine users should not be affected.
For interlibrary loan login issues, please follow the procedures as outlined in this blog post to make requests or access your account. You can also contact interlibrary loan at firstname.lastname@example.org or 402-559-7097.
For access to DigitalCommons, please contact Heather Brown at email@example.com.
The interlibrary loan website may be unavailable on Friday, March 6 from 8 a.m. to 10 a.m. for a routine update. During this time, you may not be able to request articles or books or access the PDFs in your account. If you have an urgent patient care request, please call us at 402-559-7085.
RefWorks data center will be moved to a new server on Saturday, Dec 21, 2019. Downtime will begin at midnight on Friday, December 20. RefWorks should be up and running again by 10 AM on Saturday December 21.