Tag: technical issues
RefWorks access issues (Update: Now fixed)
Update 3/23: RefWorks appears to be functioning properly. Intermittent and random access and functionality issues are being reported by RefWorks users. The problem should be fixed by 2pm. If you experience problems after 2pm, please report the specifics to askus@unmc.edu or 559-6221. A temporary solution may be to clear your Internet browser’s cache. Otherwise, if […]
Mar 10, 2010
RefWorks Direct Export from EBSCO
Currently, direct exports from EBSCOhost MEDLINE to RefWorks are not working and groups of CINAHL records selected for direct export to RefWorks are not being exported in their entirety. Several academic institutions have reported the problems to EBSCO tech support and they have placed this issue as a high priority. We suggest that while these […]
Mar 3, 2010
Access to Cochrane full-text has now been restored (updated March 3, 2010) There has been an unexpected and temporary loss of access to the full-text of the Cochrane Reviews. We are working to restore this access and hope to have the problem resolved quickly. This blog post will be updated when access is restored. If […]
Mar 2, 2010
eMedicine downtime and alternate access
eMedicine is currently inaccessible via the link in the library’s Quick Links. We are investigating the issue and will update here when more is known. Alternate access to eMedicine can be obtained via a free registration process at http://emedicine.medscape.com/ We apologize for this inconvenience.
Feb 2, 2010
If you use the Firefox browser to access library resources and have installed its latest update, you will encounter a security notice. The latest update does not recognize the library’s proxy server as a safe site, though it is safe. To get past this warning: Click on “I understand the risks” Add Exception Get Certificate […]
Jan 6, 2010
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