Tag Archives: technical issues

CME registration issue in UpToDate

Posted by on April 10th, 2012

We are currently experiencing problems with new registrations for CME in UpToDate. A new user can register when accessing UpToDate from off-campus, but not while on-campus. Technical support is aware of the issue and we are working with them to resolve the problem. Otherwise, UpToDate is still operational. We sincerely apologize for this inconvenience.

CINAHL search results problem

Posted by on January 26th, 2012

At this posting, the CINAHL database is not retrieving correct results for your searches. For instance, a subject search for gastroenteritis results in articles not containing the term. EBSCO is aware of the problem and has made it their top priority.

If your CINAHL results are completely off-topic, please return to CINAHL at a later time and consider searching MEDLINE, which contains many of the citations that CINAHL does.

At the resolution of this problem, an update will appear in this post.

Update: The problem seems to have been resolved.

Science Direct/Scopus Not Working Off Campus

Posted by on January 16th, 2012

We are having several problems with Science Direct/Elsevier titles as we begin the New Year. We hope to have these problems resoved soon. In the meantime, please contact the Reference Desk for assistance in getting the full text articles that you need.

1. SD titles are not available off campus.
2. SD article PDFs cannot be saved
3. The ‘related articles’ popup that comes up when clicking a PDF is confusing

AMA journals temporarily unavailable

Posted by on January 5th, 2012

Due to the publisher’s processing issues, JAMA and the Archives journals are temporarily unavailable. The library does subscribe to the titles in print and any requests through McGoogan Docs will be processed free of charge during this downtime.

We apologize for any issues this may cause you.