McGoogan News

Order articles downtime

The Order Articles / McGoogan Docs system will be unavailable on Friday, July 18 from 8 a.m. until 10 a.m. for a scheduled update. You may submit requests and access PDFs after the update. If you have an urgent patient care request, please call 402-559-7085. We apologize for this inconvenience.

RefWorks downtime

On February 15, 2014 ProQuest RefWorks will make improvements to its internal systems to accommodate a growing number of users and reduce the need for future downtime.

An eight hour (8) maintenance window is needed to perform these enhancements, lasting from 10 p.m. until 6 a.m. on February 16.

During this time period RefWorks users can expect sporadic availability, including periods of complete downtime. We anticipate that access issues and possible functionality problems will last anywhere from 3 to 15 minutes. If you experience issues with RefWorks during this maintenance window we recommend that you close your browser session, and return to RefWorks at a later time. 

Problems accessing library resources?

The library is receiving reports that some of our resources are not functioning properly. It is believed that certain versions of Internet Explorer are the root of the problem. If you are unable to access library resources while using Internet Explorer, use alternate browsers such as Firefox or Chrome. It is also recommended that you access resources directly through the library’s website at instead of linking through Blackboard.

McGoogan Docs Order Articles downtime

The McGoogan Docs Order Articles system will be unavailable on Friday, August 9 from 8 a.m. until approximately 10 a.m. for a system update. During this time, requests cannot be made, nor articles retrieved. If you have an urgent patient care request, please call the Interlibrary Loan Department at 559-7085 with your request. We apologize for this inconvenience.

Micromedex app issues

Due to technical issues in the Apple app store, the free Micromedex Drug Information app is requiring a password. While this problem is being fixed, a temporary solution has been found.

  1. Log into Micromedex from the library’s website
  2. Click on Mobile Micromedex, which is near the upper left-hand corner of the screen
  3. Scroll down to find the information on the Micromedex Drug Interactions app. The password required for this app should work for the free drug information app.

Micromedex is currently working with the Apple app store to make the free app available again.