Alumni Association - Connections Project

Creating the Patient Experience

Kate Kuester, DPT ’08 shares her tips on one of the best types of medicine you can give to patients–listening to them and providing them with a great patient experience.

“It isn’t always what you do with the patient that they remember, but the things you said to them, the compassion you showed and how you made them feel. You don’t learn those things from a book.”

 

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