University of Nebraska Medical Center

"Secure Connection Failed" A warnings in Firefox

Here are the steps that are needed to gain access to several library resources (including RefWorks) when the Firefox “Secure Connection Failed” warning appears. 1) When the “Secure Connection Failed” message appears while you are trying to access a Library resource, click on the “Or you can add an exception” link. 2) The display will change slightly. Click on the “Add Exception” button that appears. 3) The “Add Security Exception” dialog box will appear. Click on the “Get Certificate” button. 4) The display will change slightly. Click on the “Confirm Security Exception” button. 5) When you click on RefWorks in the future, you may be warned about the bad security certificate and, if prompted, should click the button or link that indicates your desire to continue to the website.