Kira Hannon joined the department last winter as a medical assistant. For all of her hard work in changing some workflow processes and streamlining techniques for the care staff, Kira received the Extraordinary Medical Assistant Award.
1. Why did you apply to be a medical assistant at Nebraska Medicine?
I applied to be a medical assistant at Nebraska Medicine because this company provides many opportunities for growth and learning. I had heard nothing but great things from friends and family who have worked here. Years ago, I completed summer research internships on campus, and I loved the atmosphere. Everyone was always so friendly, welcoming, and willing to help. I was excited to be back on campus and experience a different aspect: patient care.
2. Why did you decide to work in the Department of Psychiatry?
I minored in psychology and absolutely love it! I’m passionate about the science behind psychiatry, as well as the patients themselves. When I completed my student externship here at the Department of Psychiatry, everyone was incredibly welcoming and encouraged me to explore and expand my knowledge. They were supportive in helping me learn about more than just what my job is, but also about every aspect of the clinic and services we offer.
3. What is it like to be a medical assistant during the COVID-19 pandemic?
It is vastly different than what I imagined back when I was a student. I was hired right as the pandemic hit and everything was becoming virtual. Medical assistants typically take patients’ vitals and start their care for their visit, but when everything was through a computer, that became impossible. Our department was innovative and found ways for us to still perform our job duties, even though most of our patient interactions became over the phone rather than face-to-face. Many patients are struggling due to the pandemic and are so unsure about the whole telehealth process. To be able to assist them and reassure them is rewarding.
4. What are your long-term goals in psychiatry?
My long-term goal is to become a child/adolescent psychiatrist.
5. What are your hobbies?
My hobbies include dance, color guard, working out, eating sushi, and playing with my dog.