McGoogan News

Off-campus access issues and fix

Are you being told that you have entered your username and password incorrectly? If you follow the instructions below, you should be able to gain access again.

  • If you are a faculty or staff member having problems logging in please go to http://ess.unmc.edu , log in to this website, and then try the library again.
  • If you are a student having problems logging in please go to http://care.unmc.edu, log in to this website and then try the library again.
  • If you are a volunteer/adjunct faculty member or preceptor having problems logging in with your LDAP account, please go to https://net.unmc.edu/netid/id_passreset_xself.php.  Go through the process of resetting your password and then try the library again with your new password. If you receive a “Token Error” when changing your password, try again. There seems to be an issue with the first attempt.

Please contact the UNMC’s ITS Help Desk at 402-559-7700 if you have trouble resetting your password. The library does not have access to password databases.