University of Nebraska Medical Center

Program Coordinator–School Readiness Program (Ready in 5)

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. 


Coordinate “Ready in Five” program; a School Readiness program for Refugee Children. Intense Case Management responsibilities begin at this level.  Decision making, problem solving, and highly developed interpersonal skills are critical.  Work with a minimum of supervision.  High production and quality is required. Supervision of interns, students, etc. begins at this level.  

Work Schedule

Monday through Friday, 8:30 a.m. to 5:00 p.m.

Essential Duties and Responsibilities

  • *Serves as Lead Coordinator over the collaboration with the YMCA which includes coordinating all data reports, joint staff meetings, extra activities and other community meetings.
  • *Coordinate with families, staff, and community agencies to schedule and promote Ready in Five programs for refugee children preparing for school. Coordinate and revise schedule as needed.
  • *Assist with curriculum development for educational classes and be able to teach kindergarten readiness classes to young children and their parents or caregivers.
  • Promote “Ready In Five” program within the Omaha community. Provide community presentations when needed to groups and agencies interested in learning about the program.
  • *Supervise Program Specialist – involves monitoring schedule, job performance, training needs, addressing concerns, assisting with other needs. (Program Specialist is a part time staff dedicated to delivering educational programs).
  • * Supervise Cultural Ambassadors – involves monitoring their schedule, job performance, training needs, addressing concerns, and assisting with other needs. (Cultural Ambassadors are leaders from the Refugee community who serve as interpreters and encourage participation of parents and children to attend educational classes).
  • *Keep accurate records and report all program data. (Includes demographic, assessment, and attendance information).
  • Provide coordination and supervision of volunteers.
  • Be available for weekend and evening outreach and promotional activities in the homes, churches and social gatherings sites of Refugee families.
  • Help refugee families enroll children in school or other early childhood learning programs and help address the barriers to attendance for Refugee families.
  • Conduct Staff observations at site visits. Work with staff regarding their concerns. Make recommendations for improvements in class management or curriculum delivery.
  • Collaborate with Community Agencies, Organizations, and School Districts to enhance and develop the program.
  • Provide training and seek outside trainings for staff on pertinent issues relating to the program.
  • Is dependable and punctual regarding scheduling and attendance.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Cooperates and collaborates with agency and collateral staff.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • Performs other program related duties as assigned. 


  • Bachelor’s Degree in education, social work or related field required.
  • Five years experience in education or social services.
  • Experience with the education of young children.
  • Proficiency with Microsoft Excel.
  • Comfortable speaking publicly.
  • Minimum 21 years of age.
  • Valid driver’s license/acceptable driving record.
  • Preferred ability to physically lift 20lbs.


View the job description and application instructions online here.

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