Deadline: until filled
The Health Center Association of Nebraska (HCAN) is seeking a Director of Training and Technical Assistance, who will be primarily responsible for developing and implementing initiatives to strengthen and expand the health center network in Nebraska by assessing the training needs of Nebraska’s Federally Qualified Health Centers (FQHCs) and Health Center Look-Alikes; developing innovative training and technical assistance opportunities and initiatives to meet those needs; managing HCAN staff and contractors providing these services; and evaluating agency performance in meeting training and technical assistance goals. The Director of Training & Technical Assistance will represent HCAN in state, federal and regional partnerships; work with leadership at the health centers to support quality improvement in the areas of clinical performance, health outcomes, finance, operations and workforce development; and direct grants and contracts in support of HCAN’s training goals and objectives. This position reports to the CEO.
Under the general direction of the CEO, the duties and responsibilities of the Director of Training & Technical Assistance include, but are not limited to:
- Directing assessment of training and technical assistance needs for Nebraska’s FQHCs and FQHC Look-Alikes.
- Developing, implementing, and monitoring HCAN training programs in accordance with HCAN’s strategic plan, needs assessments and grant requirements.
- Identifying opportunities and promoting collaboration with other entities to leverage training and technical assistance resources.
- Managing HCAN staff and contractors responsible for carrying out training and technical assistance opportunities.
- Coordinating and implementing an evaluation strategy to gauge agency performance and customer satisfaction in the delivery of HCAN training and technical assistance.
- Monitoring Bureau of Primary Health Care Health Center Performance goals for Nebraska Health Centers and designing training and technical assistant initiatives to support these performance goals.
- Assisting the CEO with developing, writing and submitting the HCAN Cooperative Agreement and its annual updates; ensuring fulfillment of all grant requirements set forth by Bureau of Primary Health Care; completing written progress reports as required; and monitoring internal progress toward goals.
- Providing technical assistance to Nebraska communities interested in developing New Access Point Applications.
- Supporting Nebraska communities receiving New Access Point Applications.
- Serving as a resource to FQHCs and FQHC Look-Alikes in meeting their program requirements, including Section 330, FTCA and 340B.
- Providing and/or overseeing direct technical assistance to FQHCs and FQHC Look-Alikes on clinical programs and quality programs, including, but not limited to, accreditation, Patient Centered Medical Home (PCMH) transformation and recognition, malpractice coverage, HIPPA, integration of physical, behavioral and oral health, risk management and health information technology.
- Facilitating Peer Learning Teams to engage participants in problem solving, networking, discussion of best practices and education on team-centered topics.
- Assisting with project development and grant writing.
- Representing HCAN in professional associations, coalitions, committees and advisory workgroups at the state, federal and regional level.
- Serving as the Corporate Compliance Officer.
- Other duties as assigned.
- Bachelor’s Degree is required, Master’s Degree in health, health administration, or other related field, or licensing as a clinician, preferred.
- Experience in program development and project management.
- Demonstrated experience in or knowledge of FQHCs.
- Working knowledge of reimbursement methodologies, accreditation organizations, state and federally funded programs and public and private insurance programs.
- Experience in quality improvement, health systems management, population health management and program development/implementation preferred.
- Ability to travel as needed within the state and to national meetings.
Required Skills and Abilities
- Strong interpersonal, organizational, written and verbal communication skills.
- Creative thinking and problem solving skills.
- Ability to plan, prioritize and accomplish goals within program or organizationally established timeline.
- Ability to communicate complex and technical information in a clear and concise manner, both verbal and written.
- Ability to work collaboratively and establish rapport, both within HCAN and with community partners.
- Display sound judgment, relate well to the public and staff, have a professional demeanor and prioritize customer satisfaction.
- Demonstrated interest in health care access for all, especially the underserved and uninsured.
- Ability to work as a team member and to work with diverse people.
- Proficient in commonly used software products and databases.
View the job posting and application instructions here.