The library has recently launched the Ask Us FAQ, which contains answers to the questions most asked by the UNMC community. This ever-growing knowledgebase already contains nearly 200 questions, many of which include troubleshooting tips for the bibliographic manager RefWorks. The FAQ is also attached to a form, so that when an answer cannot be found, you can submit it to the Reference Desk for answering.
The FAQ can be accessed via the Ask Us FAQ tab on the library’s home page and at http://askus.library.unmc.edu/. Try it out!
If you are welcoming new employees, visiting scholars or summer researchers, please contact Teri Hartman at the McGoogan Library for a tour of the facility and the information resources available to anyone using a UNMC networked computer. You can request a tour by email at firstname.lastname@example.org or by phone at 9-7075. Tour length can be adjusted to fit the amount of time you have available, but are generally 20 minutes.
If you are in one of the locations below, you may just see some familiar faces pushing a transformed book cart and typing on a netbook. The library is experimenting with a traveling Reference Desk and is available to answer questions and take comments in the places you are at the most. And please let us know where and when would be good for another cart appearance!
Monday April 26 – College of Nursing – 4th floor, hallway near the elevator. Noon – 2pm
Wednesday April 28 – College of Pharmacy – 2nd floor, hallway near the elevator. Noon – 2pm
Thursday April 29 – Sorrell Center – 2nd floor lobby area. Noon – 2pm
Friday April 30 – Wittson Hall – 3rd floor near 42nd street entrance. Noon – 2pm
In the past few weeks, you may have noticed new icons appearing on the library’s website. We have been hard at work rolling out new services and contact points for you! Here’s what we’ve been up to:
- Text Us: Now you can send a question to the Reference Desk via text message. Questions will be answered Monday – Friday, between 8am and 5pm. Add us to your contacts list with 402-427-0836 (the 402 is necessary)
- Social networking: Keep up-to-date with library news and happenings by following us on Twitter @mcgooganlibrary or becoming our fan on Facebook at http://www.facebook.com/mcgooganlibrary.
- Mobile website: More and more of our online resources are being formatted for mobile devices. We’ve created a website with these links, plus more! Check out resources such as STAT!Ref and MDConsult mobile and even send us an email. Bookmark us on your smartphone http://www.unmc.edu/library/m/
Stay tuned for more new and innovative services!