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University of Nebraska Medical Center

Toolkit for making written material clear

Do you communicate with the public through written materials such as instruction sheets, fliers, or forms ? A new toolkit, created by the Centers for Medicare and Medicaid Services, is available to help you create materials that are easier for people to read, understand, and use.

The Toolkit for Making Written Material Clear and Effective contains the following modules:

  • Toolkit Part 1:   About this Toolkit and how it can help you
  • Toolkit Part 2:   Using a reader-centered approach to develop and test written material
  • Toolkit Part 3:   Summary List of the “Toolkit Guidelines for Writing and Design”
  • Toolkit Part 4:   Understanding and using the “Toolkit Guidelines for Writing”
  • Toolkit Part 5:   Understanding and using the “Toolkit Guidelines for Graphic Design”
  • Toolkit Part 6:   How to collect and use feedback from readers
  • Toolkit Part 7:   Using readability formulas: A cautionary note
  • Toolkit Part 8:   Will your written material be on a website?
  • Toolkit Part 9:   Things to know if your written material is for older adults
  • Toolkit Part 10: “Before and after” example: Using this Toolkit’s guidelines to revise a brochure
  • Toolkit Part 11: Understanding and using the “Toolkit Guidelines for Culturally Appropriate Translation”

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