Submit a Question

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    • Hi Diane,
      Thanks for your question. It would be best if you call our Helpdesk 402-559-7700 to walk you through the steps to getting your account installed. We are working on some instructions too, but I’m not sure when they’ll get posted. But the Helpdesk will get you going. In the meantime, you can also use the web access at (on campus network connection) and and select unmc-restrict from the drop down for off campus connections.

  • In Lotus Notes, there was a column called “recipient icon” which let users know that the message was sent just to them or to a small group or a large group. Is there such a feature on Outlook?

  • There were problems with secure access (off campus) for a few days, but the problem seems to have been resolved. Hopefully things are looking up! I will have the helpdesk contact you at your gmail address. Thank you for your comments.

  • I have access to a faculty members calendar for scheduling. However, now i get meeting requests for her – they are NOT emailed to me at all – and when i try to delete them, i get a notice saying it will delete the meeting from her calendar. How do i make this stop??

    • You can right click on the entry in the actual calendar to accept, mark tentative, or decline the invitation. To stop it from notifying you, however, have the faculty member go to her delegation permissions (File > Account Settings > Account Settings and select Delegate) find your name and edit permissions. If your name is not listed there, she can add it. Then uncheck the option “Delegate receives copies of meeting-related messages sent to me (immediately under the calendar permissions section).

  • I distribute a bulletin for my department to over 700 recipients. I have distribution lists in Outlook but I had to divide them up into about 9 different groups because of the minimum number of contacts that is allowed per email. Initially II was told that if you added all the groups to the same email it would work, but it did not work. This makes updating and editing a huge problem. I get campus emails all of the time and I am wondering if other people on or off campus have the same issue with Outlook? I did not have this problem with Lotus Notes!!

    • Hi Tracy,
      Yes, I understand your problem. I was told that we could “nest” groups within an email, but it doesn’t appear to work. From what I’ve been able to determine, you may be able to combine a couple of groups together in one message, as long as they don’t number more than 200 recipients, but the groups themselves need to be less than 125. It depends on the amount of information you have in the contact info too. Some suggestions on the web have suggested keeping the groups around 80-100.

      You may want to consider creating a public group, if the recipients are in the global address book. As you can have an unlimited number of names in those, and you can restrict it so that others cannot use the group. Public groups contained in the UNMC address book, however, cannot contain internet addresses not in the global address book. What some people have done is create a public group for UNMC recipients and a private group for non-campus recipients. I will send you an email on how to request a public group.

  • If you have a administrator who has given several office associates access to add appointments to her calendar is there a way to know/find out who added the calendar entry.

    • Hi Lori,
      If you open the calendar entry, look in the lower right of the window and you can see who last modified it. But to see who created it would require you to go to the list view and add a field to the view.
      1. In Outlook 2010, go to View > Change View and select List
      2. Click the Add Columns icon and change the dropdown list to All Mail Fields (from frequently used fields) and select From, and click OK. You can move it or drag it to any column heading location. This column should remain in this view on that computer.
      3. You’ll just have to remember to change your view to see the calendar page view (from View > Change View)

  • I want to create a group calendar to share amongst our small group where we can post vacation days, time off and vendor visits. I have created the calendar but cannot change the settings so others can view it.
    Thank you

  • Is it possible to install the UNMC Holidays via Outlook? I haven’t been able to find any info on how to do this. Thank you.

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