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Question of the week of 11/21/11 – Email Spam/Scams – It's that time of year

Question: I received a message and wonder if it is legit? Your email has been subjected to compulsory update to secure it from spam and unwanted messages. Please Click Here to update. Note: Failure to confirm your email account within 72 hours will result to email account suspension. Answer: No, it is not legit. It seems like this time of year even more spam and scam messages appear in our email. One way you can often identify if email messages are suspicious is to hover… Continue Reading

Question of the week of 12/28/09 – Scan document into Word 2007

Question: I am trying to scan a document into Word 2007 but can’t find the option like it was in Word 2003 under Insert > Picture from scanner. Answer: That feature is no longer available in Word 2007. Instead, you can use your scanner to scan the document, and then you can save the file to your computer. After you scan the document, you can use Microsoft Office Document Imaging to create a version of the document that you can edit. By default, that program… Continue Reading

Question of the week for 11/10/08 – Backing up a hard drive

Question: Do you have any suggestions on how to back up a hard drive? Answer: This is a very good question and one that not enough people think about doing regularly. If you are on campus, our network drives are backed up regularly and if you lose a file saved on a network drive you can contact our Helpdesk at 559-7700 to have files restored. But at home, people store irreplaceable photographs and other important files on our computers and we often don’t keep our… Continue Reading