Question: This week we had some say their text when typing email messages was very tiny. Then another said their Outlook web mail was large.
Answer: More than likely you accidentally touched the roller on your mouse when holding your control key which zooms text in and out. To zoom larger, hold the Ctrl key and move the roller on the mouse to get the desired size. If you have a Mac, press Ctrl and + or – keys to zoom in and out.
Question: How can I send an email to many people without them seeing the entire list of recipients?
Answer: Enter the names or group name in the bcc field. This way each person will only see their his/her name. By default you don’t see bcc in an Outlook message, but you can include it by selecting the Options tab and click BCC. This will enable that field to be seen on all new messages.
Question: I would like to create a mail merge to Outlook email so that I can customize the content based on various fields of information. I appeared to follow the steps correctly but no messages were sent? Is this feature disabled at UNMC?
Answer: I had the same problem when I tried merging to Outlook. After much searching on the web, I discovered the problem seems to stem from your computer workstation not understanding that Outlook is your default mail program. Even if you have set your default programs in the Computer Control Panel, it may not be correct in your regedit.exe file. You can change this file (follow steps carefully or have a workstation or Helpdesk staff assist):
- Click on Start (or Windows button) in lower left of workstation desktop and in the search area type “regedit.exe”
- Browse to HKEY-LOCAL_MACHINE > Software > Clients and click on Mail
- Check what appears in the right pane. It should read: (Default) REG_SZ Microsoft Outlook
- If Microsoft Outlook does not appear, right click on (Default) and click on Modify and in the value data box, type Microsoft Outlook
- Restart Word and you should now be able to use the Mail Merge to Email feature successfully.
If you have questions, please contact email@example.com or firstname.lastname@example.org.
Question: When I start typing a name I like the auto complete finds a name I’ve recently corresponded with. However, I have an incorrect address and would like to delete it? In Lotus Notes I could just go in and delete them from the Recent Contacts in the Contact view. But I don’t even know where to find them in Outlook
Answer: In Outlook you should see “Suggested Contacts” (which would be the same as recent contacts) in your Contact view, but in some cases I have heard that people don’t have that option. Even if you do, I have found that the “incorrect” name may not be listed to delete.
So, the better option is actually very easy. When you start typing the name and the “suggested” name automatically pops up, press the x to delete the name if you’re in Outlook 2010. Or just press the delete key on the keyboard. On the Mac, you may need to hold the function key with Delete. Thereafter name should no longer pop up.
When you receive a message in which you are bcc’d, other names in the To and Cc are not aware you were copied on an email. You will see other names that are in the To or CC but names in the BCC are not seen by others. If you reply to all, others may “discover” that you received a copy, which could cause embarrassment. So be careful before replying to all, and if your name is not listed in the To or CC, you were bcc’d in the message.
In addition, replying to all does not go to bcc recipients. If you’re looking for the bcc field, you have to click on the Options tab while in a message and click Bcc icon to add it. You will not see the bcc field, however, if you are opening a message you received.
Learn more about Outlook features in ITS’ Outlook Email Management and Productivity Tools on Tuesday, 9/25 from 1-2:30 p.m. in 8011 Wittson Hall. Click here for the Sept/Oct training schedule and online registration links.
Question: Is there a way to send and save a message in a folder in one step in Outlook? I used to do this often in Lotus Notes.
Answer: You can, but not in one step. First, before sending click the Options tab in the ribbon and select “Save Sent Item” and select Other folder. If you use this feature a lot, you could right click on that icon and the identified folder and select Add to Quick Access Toolbar, that way it would always be on that bar at the top without having to remember to go to Options. Then when you click Send it will save in that folder. Unlike Lotus Notes, items do not appear in both Sent and other folders. Doing it this way it would just be two clicks.
Question: When sending out a large number of emails each month, I often receive undeliverable notices. With Lotus Notes I could simply click on the re-send button, but using Outlook I have to copy and paste the original email to a new email, then copy and paste the subject line, and finally copy and paste the attachments. There must be a shorter process?
Answer: I have done the same thing as you with copying and pasting, with frustration, but I happened to open the message (rather than just look at it from the preview mode) and noticed a “send again” button in the ribbon. Lo and behold, it brings up the original email so that you can change or search for a new email address and re-send. YAY!