Question: I manage a shared account in which my signature block is different than my personal one. I tried to see how to create a separate signature block for that account and it didn’t work.
Answer: On the Outlook client you can create many signatures from your account, including a signature you plan to use for the shared account. When you send email out on behalf of that other account, you can select the appropriate signature. You might also consider using Outlook Web Access for the shared account if you have full access permission and then you can switch to the other account (as described in the previous posting). You can then create a special signature for that account under Options > See all Options > Settings > Mail and check to have it automatically include on messages you send.
Question: I manage a shared account and would like to be able to access it from off campus. I am able to see the calendars from my account on Outlook Web Access, but I don’t have access to the inbox or other folders. Is this possible?
Answer: In Outlook Web Access (OWA) If you have full access, which is set up and approved by ITS Systems and can be requested through firstname.lastname@example.org. With full access you can select the dropdown next to your name in the upper right of the screen and type search for the shared account name and click Open. You will see the shared account emails and any mail you send from here will be stored in that account’s sent mail folder (not in your sent folder as it is on the Outlook client 2007, 2010 or 2011). To see your account you have to select your name from that dropdown arrow again or open another browser windows…or use your client for your own email.
For more information about this feature, contact email@example.com or firstname.lastname@example.org .
Question: I am interested in finding a recording/instructional piece on managing emails and allowing for more organization with Outlook. Is there something available on the ITS website?
Answer: Go to this “Email clean-up” link . ITS has recorded several short video clips to help with clean up tools in Outlook 2010. In addition, you can find more Video clips by Nevada Learning on he Outlook 2010 link. (You must have a UNMC network account to access these tutorials).
Learn other email clean-up and management tips in our Email Management and Productivity Tools session on August 13, 2013 from 11 a.m. – noon in Wittson Hall Amphitheater 3034. This session will be recorded and available from the “clean up” link above.
Question: Someone sent me a distribution list with names and email addresses and it appears as an attachment. How can I add it to my account as a contact group?
Answer: You’ll be amazed how easy it is. If they sent it to you as an attachment (from their contacts) from the preview pane in Outlook 2010 you can just drag the attachment icon to the contacts icon at the bottom of the screen. Open your contacts and there it will be with the same name.
Learn other timesaving tips in our Email Management and Productivity Tools session on August 13, 2013 from 11 a.m. – noon in Wittson Hall Amphitheater 3034.
Question: I like being able to attach a Word document or Excel spreadsheet or PowerPoint presentation to an Outlook message by just clicking the email option in the application, however I notice it doesn’t add my signature to the message and it requires me to send the message before leaving to check my calendar or other email messages. Is there an option to change that?
Answer: I don’t know of any option to change those quirks, but you can click on signatures and select the signature you wish to add to your email message. If you want to leave the message to check your calendar or email or anything else, just click the save icon to save the message as a draft. Then you’ll be able to leave that message and return to it later.