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Ribbon command icons disappear

Question: When I logged on to Email this morning I found that the home menu was missing.  I click on Home and the menu bar reappears, but the minute I do anything else it disappears.  Is there something that I did to change the interface behavior?  I prefer to seen the menu/icon bars visible at all times.  Answer: More than likely you may have double clicked on a ribbon tab, which “hides” the icons to allow for more space. Just double click on the ribbon… Continue Reading

Sharing calendar gives error message

Question: I am trying to share my calendar with someone but am getting an error message that says, “Policy does not allow granting permissions at this level to one or more of the recipients. Please select another permission level and send the sharing invite again.” I am using the Share option from the ribbon. Answer: I normally use the permissions to set up a calendar for use by another, but I tested this out with my calendar and it worked fine. But then I tried it… Continue Reading

Mail Merge to Outlook with filters, attachments and more!

Question: I have an Excel spreadsheet with data I would like to merge to Outlook. I need to include a survey as an attachment with their specified information and have them return it to me. I only want it to go to names that are highlighted in my spreadsheet. There will be over 300 names. Answer: Oh, I love these challenges. First, in order to be able to identify the names to select from Excel, there has to be something consistent about how they are… Continue Reading

Word Mail Merge to Email – Microsoft Office Repair

Question: I am having a problem with my mail merge from Word to Outlook not processing. I keep getting a pop-up screen asking me to accept but if I do, it looks like emails are working but nothing appears in my Outlook sent folder. Answer: After identifying that she had Outlook set as her default mail system (See previous post), I discovered that one suggestion in an online forum was to run a Microsoft repair, by Click Start > Control Panel > Programs > Programs and Features. 2.   Click… Continue Reading

Updating Outlook Groups from Excel Lists

Question: I created contact groups some time ago with around 100 names each, since Outlook won’t allow personal group with 300 names (1A, 1B, 1C) I keep the master list in Excel but it has been quite a long time since I updated the groups, and I can’t remember how I can get them updated. Answer: The easiest way to do this is to have your Excel list open, along with your Outlook contacts. Open the first group 1A, and remove the names (use Ctrl… Continue Reading