Category Archives: Outlook

Junk Mail just keeps coming

Posted by on May 1st, 2013

Question: I have a company that keeps emailing me. I have blocked them but they use a different URL or address each time they send out messages so they get through. The title of the email is always the same. Is there a way for me to “junk it” based on subject?

Answer: There is a lot you can do with Rules. For example, you can right click on the annoying message and select Rules > Create Rule. From here you can list the subject (or part of the subject text) and check Move item to Folder “Deleted Items” or “Junk” or even create a new folder so that you can check that folder anytime. This is a nice way to route mail out of your inbox and then the folder name will be bolded when something new is in that folder. But you need to be diligent about checking those folders for new mail. Keep in mind, however, if you get a legitimate message with the same subject text, it will also be routed to that folder, which is why you may want to check that folder occasionally and not necessarily send to the deleted items folder.

You can create more complex rules based on conditions, exceptions, etc. Get to those options by clicking on Advanced Options. More information about Rules are here.

Spammers are clever, however, and sometimes it is hard to get rid of some of that junk mail because they change their address or subject lines. 

Calendar Permissions

Posted by on April 23rd, 2013

Question: Why can someone see my calendar entries when I didn’t give them permission? I have only given a few people permission to edit my calendar.

Answer: More than likely you have inadvertently given access to everyone to view or edit your calendar. To check this from the calendar view, right click on your calendar and click Properties> Permissions (or click Calendar Permissions in the ribbon). You will see Default listed first, followed by those you gave permissions. Default is what anyone in the global address book can see. If  Default lists something other than Free/Busy time, you probably accidentally selected permissions when having Default selected. To change permissions, click the name (or Default) and click the permission level desired (normally it is Free/Busy time for Default). Free/busy is convenient for scheduling meetings and finding freetime of people across campus without allowing others to see your entries. You can also customize permissions by selecting various options in the Read, Write, Delete Items and Other categories.

Tiny text/large text in Outlook

Posted by on March 28th, 2013

Question: This week we had some say their text when typing email messages was very tiny. Then another said their Outlook web mail was large.

Answer:  More than likely you accidentally touched the roller on your mouse when holding your control key which zooms text in and out. To zoom larger, hold the Ctrl key and move the roller on the mouse to get the desired size. If you have a Mac, press Ctrl and + or – keys to zoom in and out.

Rules and Tools to Manage your Outlook Mail

Posted by on March 26th, 2013

Question: I am getting a message that my email is full and I need to delete things.  I usually delete 80% of all email I receive. Some things, however, I have to keep regarding funding, etc. from other colleagues, etc.  Is there a way I can get more space in my email, or can you help me with reorganizing things.  I would appreciate any help/suggestions regarding this matter.

Answer: There are a number of things you can do to manage your mail and clear space.

  1. First, check what part of your mail is taking up the most space. In Outlook 2010 you can go to File > Info > Mailbox Cleanup and click View Mailbox size. You’ll see the various parts of your email to determine which folder is taking up the most space. In most cases it is the inbox or sent folders.
  2. Then go to those folders and sort by size. You’ll see the largest messages (usually with attachments) listed at the top. To get the most space quickly, you can delete those messages, or just remove the attachments from the message if the attachment is no longer needed, or you can save the attachment first into a folder on your computer and then delete the message or attachment. Doing this for very large messages will save you much space.
  3. You can also move messages to a computer network folder and then delete the messages from your email. You are unable to move folders to the network, but you can create a folder on the network drive and then move several messages to it (by sleecting messages using Shift or Ctrl when clicking). If you need to refer to the message at a later time, you would need to have the Outlook client on your computer in order to open those messages from the network drive. After deleting those “enormous” messages from your Mail, it can significantly reduce the size of your mailbox. (Gotcha: when you move messages to the network drive, the dates associated with the file is the date you moved the messages, so you won’t be able to sort by date of the message). You can, however, still search for dates or other text in the messages.
  4. An even better option is to convert messages to PDF. This saves messages on individual pages of a PDF, along with any attachments. It does not require the Outlook client to open the messages. You must have Adobe Acrobat X installed (not Adobe Reader). Once the messages are converted to PDF, you can delete the messages from your email.

For more cleanup and management tips, come to ITS’ Outlook Tools and Rules on April Fools, 4/1 from 1-2 p.m. Click here to register or email csttrain@unmc.edu or 402-559-7284. You can find more tips here.