Question: I take care of my boss’ Outlook calendar and have Editor rights to it. Recently, I wanted to add some additional Color Categories for some her many different types of appointments. I find that I am only able to add additional colors to my own calendar. When I attempt the same steps while in her calendar the “New”, “Rename”, and “Delete” options are grayed out. Is there a way for me as Editor of her calendar to add, rename or delete color categories from her calendar?
Answer: You must have Owner permissions to be able to add or create categories on another calendar. However, if she uses color categories, you should be able to see those categories on her calendar. Here is more information at this Microsoft link. - http://support.microsoft.com/kb/918717
Question: How can I archive my e-mail?
Answer: The archive feature is not enabled at UNMC, but you can simply drag your emails to a folder on your network folders, and then delete from your email to save space. You can’t drag folders to your network folders but you can create the folders and drag the emails to them. You can select several emails by using shift or ctrl keys. If you have Adobe Acrobat X or later, you can save your email folders and messages to PDF.
You can see my instructions at this link. http://www.unmc.edu/its/email_cleanup.htm and let me know if you have questions.
Question: My PC stopped updating my iPad. Do you know if there is a setting I should check to correct this?
Answer: I don’t have an iPad, but before I had a chance to research the issue, he responded back and said he simply rebooted (shut off and on) his iPad and it corrected the syncing issue. I know I have had to shut down my iPhone occasionally if it didn’t seem to be acting correctly. When in doubt, shut it down and restart. Works a lot with computer desktops too!