Question: I am not able to reset the spell check in MS Word or PowerPoint 2011 for Mac. None of the online suggestions work. I keep getting spell check complete and it is missing misspelled words. Particularly in PowerPoint. I move the presentation to an other computer and still get spell check complete and missing the words. How can that be?
Answer: I checked my Mac and found that the spell check was working and wasn’t able to find a solution for him. However, he replied back that he discovered the problem. It turns out it was the custom dictionary. Simply moving it out of the Library folder does not disassociate it from Office. He had to completely delete it from the computer.
Thank you for sharing your solution which may help others!
Question: I am trying to create a personal contact group on Outlook 2011 for the Mac but I’m not able to select the Contact Group feature. How can I create a group in Outlook for the Mac?
Answer: If File > New > Contact Group is dimmed out you can enable this feature by opening Outlook and pull down the Outlook menu (located just to the left of File), and select Preferences. Choose the General icon(under Personal Settings) and under Folder list uncheck the box next to “Hide on my Computer folders.” After unchecking this box, you can now go to File > New and then choose Contact Group.
Keep in mind, however, when you create contact groups on the Mac they are only available locally from that Mac computer. You are not able to access them from Outlook Web access (OWA) or another computer, although you can import groups into Outlook for the Mac or for Windows. So if you need to have groups available elsewhere, you may want to create the group from OWA.
For other Outlook features, come to ITS’ Outlook 2011 for the Mac on Thursday, Jan 31 from 1-3 p.m. or Outlook Web Access also on Thursday from 3-4 p.m. in 8011 Wittson Hall (ITS training room).
Question: I just changed departments and will be working on a Mac. It’s brand new and is supposed to be set up this Tuesday. I haven’t used one regularly for a very long time. Do you have any training available for the basics and/or advanced Mac info?
Answer: We don’t offer hands-on training on Macs since we don’t have Macs in our training room, however there are several self-study resources available:
Question: Do you ever provide training for Mac Office users?
Answer: Unfortunately, we seldom offer classes for Mac users, primarily because we do not have Macs in our training room. We will consider offering some future demonstration sessions for Mac users, however. In the meantime, check out this Microsoft website for Mac Office 2008 resources http://www.microsoft.com/mac/products/Office2008/default.mspx . It is a great “secret.” We also have staff at our Helpdesk 559-7700 or firstname.lastname@example.org who have access to a Mac and are eager to help you.
Question: Is there a location on campus where I can use applications such as Adobe Photoshop or Illustrator if I don’t have it on my computer?
Answer: Our Faculty Development Center located in the Business Service Center (4230 Bldg) room 2093, is available 8 a.m. – 5 p.m. Monday through Friday. Other hours by appointment. Four development workstations – 3 PC and an iMac are available. Photoshop is available on both the PC and Mac platforms. Other software loaded on the various machines include:
- Adobe Premiere
- Adobe Illustrator
- Articulate Presenter
- Final Cut Express
- Sorensen Squeeze
- Microsoft Office products
- Flash Encoder Suite
- Various other useful utilitarian utilities such as Fetch, Adobe Soundbooth, WSFTP, etc.
We have the ability to capture video from DVDs, VHS tapes, digital videotape (both HD and SD formats). We can also encode video to Flash, Quicktime, RealMedia, and WMV formats. There is a slide copier, as well.
The FDC also has a Wacom tablet for aspiring artists and other technicians who need to be able to draw in a digital format. If there are any other particular programs of interest, just ask and I can tell you whether we’ve got it.
For more information you may contact Matthew Rutledge, 559-4048.
Question: What kind of help resources are there for the new Office 2008 suite on the MacIntosh?
Answer: Microsoft has a “Mactopia” web page for Mac users – http://www.microsoft.com/mac/default.mspx. Training and other help is available at the Help and How To link on that page. Another resource are “The Missing Manuals” series of reference books. There are several for the MacIntosh http://search.oreilly.com/?q=mac&submit.x=13&submit.y=5 . There are probably other good references books available too, by doing a google search. We also have a few Mac “experts” who support the MacIntosh at the Helpdesk or Workstation Support area of ITS too. (call 559-7700)
Question: I transferred to another department and am now having to learn how to use the Mac computer. I have used PCs for years and am having problems learning this system. Can you provide some tutorials or help?
Answer: This question actually came a few weeks ago, and at the time I found a few online help sites, but recently I found an article at http://www.kk.org/cooltools/archives/000186.php which said a ”must have” for new Mac users is ”MacOSX: The Missing Manual.” (There are good “Missing Manuals” for many other topics too at www.missingmanual.com) You may want to check out www.kk.org/cooltools site for interesting gift ideas for that person who has everything! By the way, here are a couple of other websites for Mac users are:
Office 2008 for the Mac – http://www.microsoft.com/mac/help.mspx?app=4
MacIntosh/Windows translation reference guide – http://articles.techrepublic.com.com/5100-10878_11-1033480.html
In addition, we are fortunate to have Ken Hill at our Helpdesk – 559-7700 – who has worked a lot with Macs as well as Workstation support staff who are experienced with Macs.