Question: I am having problems with a file I printed to PDF. When I open it in Adobe Reader the font changes and is not readable. This has always worked before until I got a new computer with Windows 7.
Answer: I opened the file and the same thing happened for me, both in Adobe Reader and Adobe Acrobat. But I have Word 2013 and opened it and the fonts were readable. So in order to better troubleshoot the problem, I had to get more information about where the file was originally and how it was converted to PDF. Turns out it was from a database she accessed from the web and she printed it to a PDF. She explained she had problems in the past when using Firefox, but it would always work with Internet Explorer. So that was a clue that it might be a browser issue.
I have found Google Chrome a wonderful browser. It seems to correct odd problems like this, so she was quickly able to download and install Chrome, logged into her database and printed to a PDF …..successfully! Thank you again, Chrome!!
Question: I sent someone a PDF form I created to be filled out. They returned it to me by email but it looked like an empty form. If I clicked on the fields I could see the data but it would not print out. Is there a way to print the form with the completed information?
Answer: It could be the person completing the form had a Mac. For some reason when it is saved as a PDF and returned, the data in the fields does not display. If, however, they Print the form to a PDF File, it will save with the information in the fields which can be printed.
Question: I have created a PDF form in Adobe Acrobat but users who have Adobe Reader have not been able to save the completed form. Is there a way they can do that?
Answer: Yes, however the creator of the form must save it with “Reader Extended Features.” In Acrobat 9 this is found on the Advanced menu option. With Acrobat X it is found from File > Save As. With Acrobat X you can select saving form data, commenting, and digitally signing the form, whereas with Acrobat 9 it allows all of these options. Once Reader Enabled, other features such as editing contents or inserting and deleting pages will be restricted, so be sure to save the reader enabled PDF with a different name so that you can modify the form later, if necessary.
Question: How do I convert a PDF file to a Word document so someone can edit it?
Answer: You have to have Adobe Acrobat installed (Adobe reader will not allow you to do this) on your computer and then with that document open, select File > Save as and select the file type Word document. You can also use the File > Export > Word Document.You may find, however, that it may not convert perfectly into Word. It is better to get the original source document before it was published as a PDF and then make your edits prior to converting or saving as PDF, to avoid any surprises. If you don’t have Adobe Acrobat, that is the only way to do it unless you have a different PDF editor.
Question: I have a very large Adobe PDF document which consists of many files imported into one file. Some were scanned documents, and others were a variety of other applications. Unfortunately, there are many unusual sizes and I would like to have them print on 8.5 x 11. How can I do that?
Answer: When you use the File > Print feature, try some of the options under page Scaling, such as Shrink to Printable Area. You can also print multiple pages onto one sheet.
Question: I am trying to print a PDF file to a special poster printer and it is only printing 8.5 x 11. What is the problem?
Answer: First, you need to change your printer settings/properties to match the size of your paper. If you are setting it up for a printer at another location, you can have it print to an adobe pdf file in order to change your paper size. You can add a custom setting in your properties and then make sure you select it before printing. (Sometimes you think you changed it but you really just added the setting and the printer is still selecting 8.5 x 11). Then make sure your page scaling is set for Fit to Printable area.
Question: How can I create a PDF form to be completed and saved with comments using only Adobe Reader?
Answer: If you created the PDF in Acrobat 9, you can select Advanced > Extend features in Adobe Reader and click save. Make sure your files is completely finished and save it under a different name. Using this feature will cuase other form features to be disabled.
If you are using Acrobat X, you will select File > Save as > Reader Extended PDF > Enable additional features.
You’ll find this and many other useful short video clips at http://tv.adobe.com/watch/acrobat-tips-and-tricks/enabling-usage-rights-for-adobe-reader/