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Word Mail Merge to Email – Microsoft Office Repair

Question: I am having a problem with my mail merge from Word to Outlook not processing. I keep getting a pop-up screen asking me to accept but if I do, it looks like emails are working but nothing appears in my Outlook sent folder.

Answer: After identifying that she had Outlook set as her default mail system (See previous post), I discovered that one suggestion in an online forum was to run a Microsoft repair, by

  1. Click Start > Control Panel > Programs > Programs and Features.

2.   Click the Office program you want to repair (Word and Outlook), and then click Change.

3.  Click Repair > Continue.

Since we were not able to determine any other problem with her mail merge, she tried this and indeed, it corrected her problem!

 

 

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