Question: There are emails that are sent to me that I wish to retain. If I try to move some of these messages to another folder a message appears saying that they will expire in so many days unless I change the retention policy. How does one change the retention policy so when these messages expire they don’t delete from the folder I wish to store them in?
Answer: This question was a real stumper. But since the problem wasn’t consistent, I determined that the folder she was trying to move it to was placed under the Deleted Items folder. UNMC’s retention policy deletes anything in the deleted items folder after 7 days. All that this person needed to do was move those folders from the deleted items folder and drag to the Inbox or another folder, and those messages should no longer appear.