Junk Mail just keeps coming

Posted by on May 1st, 2013

Question: I have a company that keeps emailing me. I have blocked them but they use a different URL or address each time they send out messages so they get through. The title of the email is always the same. Is there a way for me to “junk it” based on subject?

Answer: There is a lot you can do with Rules. For example, you can right click on the annoying message and select Rules > Create Rule. From here you can list the subject (or part of the subject text) and check Move item to Folder “Deleted Items” or “Junk” or even create a new folder so that you can check that folder anytime. This is a nice way to route mail out of your inbox and then the folder name will be bolded when something new is in that folder. But you need to be diligent about checking those folders for new mail. Keep in mind, however, if you get a legitimate message with the same subject text, it will also be routed to that folder, which is why you may want to check that folder occasionally and not necessarily send to the deleted items folder.

You can create more complex rules based on conditions, exceptions, etc. Get to those options by clicking on Advanced Options. More information about Rules are here.

Spammers are clever, however, and sometimes it is hard to get rid of some of that junk mail because they change their address or subject lines. 

Allow Adobe Reader to Save PDF Forms

Posted by on May 1st, 2013

Question: I have created a PDF form in Adobe Acrobat but users who have Adobe Reader have not been able to save the completed form. Is there a way they can do that?

Answer: Yes, however the creator of the form must save it with “Reader Extended Features.”  In Acrobat 9 this is found on the Advanced menu option. With Acrobat X it is found from File > Save As. With Acrobat X you can select saving form data, commenting, and digitally signing the form, whereas with Acrobat 9 it allows all of these options. Once Reader Enabled, other features such as editing contents or inserting and deleting pages will be restricted, so be sure to save the reader enabled PDF with a different name so that you can modify the form later, if necessary.

White space (Margins) disappear in Word document

Posted by on May 1st, 2013

Question: I used to have margins or white space appearing at the top of my document, but now my text comes up at the top. How can I get it back?

Answer: The most common reason it happened is due to accidentally double-clicking in the top or bottom edge of your document. To get it back, simply double click at the top or bottom of your document to get it back. Another way to get it back is to go to File > Options > Display and place a check to Show white space between pages in Print Layout view. You can change the default to no white space out of the box by setting the White Space Between Pages In Print Layout View option in the Display options. However, you can still reset it with a simple double-click.

Calendar Permissions

Posted by on April 23rd, 2013

Question: Why can someone see my calendar entries when I didn’t give them permission? I have only given a few people permission to edit my calendar.

Answer: More than likely you have inadvertently given access to everyone to view or edit your calendar. To check this from the calendar view, right click on your calendar and click Properties> Permissions (or click Calendar Permissions in the ribbon). You will see Default listed first, followed by those you gave permissions. Default is what anyone in the global address book can see. If  Default lists something other than Free/Busy time, you probably accidentally selected permissions when having Default selected. To change permissions, click the name (or Default) and click the permission level desired (normally it is Free/Busy time for Default). Free/busy is convenient for scheduling meetings and finding freetime of people across campus without allowing others to see your entries. You can also customize permissions by selecting various options in the Read, Write, Delete Items and Other categories.