Announcing a new one-stop service desk

Visitors to the McGoogan Library will be greeted by reference librarians and staff at the new AskUs Desk.  The Circulation Desk was recently renovated to serve all customers better by merging the services of the Reference and Circulation Departments into one service point. Circulation staff will be available during all library hours to assist students with reserve materials, checking out materials (including the collection of anatomical models), assistance with copying and printing, and answering general questions about the library. Reference librarians will staff the desk between 8am and 5pm, Monday through Friday answering questions about McGoogan’s biomedical databases and information resources. The combined desk will result in better customer service as well as staffing cost savings. The area on the sixth floor previously used for the Reference Desk will be repurposed.

askusdesk

Change to document delivery fees

Beginning October 1, 2013, scans of articles or book chapters in the library’s print collection will be free of charge to faculty and staff and no longer count towards the 50 free requests for students. These changes are being made in order to make the library’s print collection more accessible. Previously, the cost to have the library scan an article from the print collection was $3. For students, this service was included in their 50 free requests per year.

These requests are processed Monday through Friday and will be delivered to you on the same or next business day. This free service is available to the faculty, staff, and students of UNMC, The Nebraska Medical Center, Bellevue Medical Center, and Children’s Hospital.

Staff at The Nebraska Medical Center, Bellevue Medical Center, and Children’s Hospital will also no longer be charged for articles in the library’s electronic journal collection. However, delivery of articles may still vary, due to licensing terms.

Where have all the journals gone?

As many of you may have noticed, there are a lot of empty shelves in the library.  Don’t despair!

Through careful budgeting and financial support from campus administration, the library has been able to purchase online access to many of our most used journal titles and subsequently remove these volumes from the shelves.   This has allowed the library to reduce the amount of space needed to house the remaining print volumes.   By the end of December this year, almost all of the library’s circulating print collections will be on the seventh floor.   We also plan on creating more quiet study space on the seventh floor away from the center staircase.

There are several plans being discussed for the empty stack space on the sixth floor, so stay tuned as the McGoogan Library redesigns itself as the library that will continue to meet the needs of our users and support  the education, research, and clinical missions of the UNMC community.

stacks